privacy

Privacy Policy

Tacab Iyo Tacliin Incorporation is committed to protecting your privacy and handling personal information in a transparent and responsible manner. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, store, and safeguard your personal information.

Collection of Personal Information

We may collect personal information that is reasonably necessary for our charitable activities, including:

  • Name and contact details (e.g., email address, phone number)

  • Donation amounts and records

  • Payment and transaction details processed through secure third-party payment providers (e.g., PayPal) for one-off or recurring online donations

Providing personal information is voluntary. However, if certain details are not provided, we may be unable to process donations or deliver requested services. All information is collected lawfully and stored securely.

Use of Personal Information

We use personal information for purposes including:

  • Processing donations and issuing tax receipts

  • Maintaining accurate supporter records

  • Communicating with supporters about programs, impact, and appeals

  • Enhancing the effectiveness of fundraising and marketing activities

Your information will only be used for the purposes outlined above unless otherwise required or authorised by law.

Disclosure of Personal Information

We do not sell, rent, or trade personal information. Personal information may be shared with trusted third-party service providers (e.g., payment processors) only when necessary to deliver our services, and only where appropriate safeguards are in place.

We will not share your personal information with other parties without your consent, unless required by law.

Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Access is restricted to authorised personnel only.

Access and Correction

You may request access to, or correction of, your personal information held by Tacab Iyo Tacliin. Requests will be handled in accordance with the Australian Privacy Principles, and your identity will be verified before changes are made.

Direct Marketing

If you provide your contact details, we may send information relevant to your interests. You can opt out of communications at any time by using the unsubscribe option or contacting us directly.

Complaints

If you have concerns or complaints regarding how your personal information is handled, please contact our Complaints Officer. We will investigate promptly and inform you of the outcome and your rights.

When making a complaint, please include:

  • Your name

  • Telephone number

  • Email address